Privacy Policy
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, shop our collections, or interact with us online. By using our website, you consent to the practices outlined below.
1. What We Collect
When you visit or make a purchase on our site, we may collect the following types of data:
- Personal Information: Your name, email address, shipping/billing address, phone number, and payment details (securely processed via third-party providers).
- Order Information: Items purchased, order history, and return/exchange information.
- Device Information: IP address, browser type, time zone, and cookies for analytics and functionality.
- Marketing Preferences: If you sign up for updates, we collect your preferences to personalize emails and offers.
2. How We Use Your Info
We use your information to:
- Process and fulfill your orders
- Send order updates and confirmations
- Provide customer support
- Improve our website’s performance and user experience
- Share exclusive offers or updates (only if you opt in)
3. Third-Party Sharing
We respect your privacy and do not sell your data. However, your information may be shared with trusted service providers such as:
- Payment gateways (e.g., Shopify Payments, PayPal)
- Shipping and logistics providers
- Email marketing platforms (only if you’ve opted in)
These partners are only given access to the data required to perform their services.
4. Cookies
We use cookies to:
- Enhance your browsing experience
- Remember your preferences
- Monitor site performance and user behavior via analytics tools (like Google Analytics)
You can manage or disable cookies through your browser settings at any time.
5. Your Rights
If you reside in the EU, UK, or other regions with data protection laws, you may:
- Request access to the personal data we hold
- Ask for corrections or deletions
- Withdraw consent or object to certain uses
To exercise your rights, email us at support@thez3.com.
6. Data Retention
We keep your information only as long as needed to fulfill your orders and legal obligations. You can request your data be deleted at any time.
7. Policy Updates
This policy may be updated periodically. Any changes will be posted on this page with the revised date.
8. Contact Us
For questions, feedback, or data requests, contact us at:
support@thez3.com